Modernizing USDA.gov: Designing for Accessibility, Engagement & Support
I redesigned the USDA.gov website to enhance its visual appeal, improve device responsiveness, and streamline user navigation. The previous design lacked a cohesive user experience, making it difficult for visitors to find the resources they needed. In addition to refining the interface, I introduced an AI-powered chatbot to provide real-time navigation support, empowering users to quickly access relevant information and services. This project showcases my ability to blend intuitive design with innovative technology to elevate the user experience on a large-scale government platform.
Results & Impact: Empowering Users with Seamless Digital Access
The redesigned USDA.gov website now delivers a more intuitive and accessible experience across all devices. Improved navigation and the integration of the AI chatbot simplify information discovery, reducing user frustration and enhancing overall satisfaction. This project highlights my expertise in creating human-centered designs that drive engagement and support users in navigating complex digital ecosystems with ease.
